MX Phone: 415.185.8311 or 415.185.8407

US & Canada Phone: 1 (214) 550.4898

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Testimonials

Bryan Townsend of Realty San Miguel was key to our purchase of a San Miguel property. We found Bryan to be honest, reliable, efficient and, perhaps most importantly, very knowledgeable of the local market. We would have no hesitation in recommending him.

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We have been in the business of building for many years and one of the most difficult things to find in this business is a realty company that you can depend on. You are among the very few.

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Since the onset we had excellent service starting with Nancy who came to see and list and photograph the properties. She gave us a great deal of input and then followed up by promoting our properties with incredible ads in the Atencion as well as giving us online coverage. Then Philip, who understands construction, contributed his vast knowledge and professionalism when evaluating the quality of the construction and its market value. In as much as the actual sale, Jessica found the right client for our house and the right house for her client. She was very thorough with processing the sale and following up with all the sales details for both buyer and seller. She is incredibly efficient and patient." All in all, you are a very service oriented group. Thank you for all your valuable assistance

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We loved working with Jessica. She knew half the people in town and even the most obscure streets, plus she seemed tireless in showing both RSM listings as well as all of the others we asked for. She worked very well with the other realtors who accompanied us to their listings. Her English is about flawless, and I also appreciated speaking Spanish with her and her “coaching.” We enjoyed Gloria, who seemed to be the most plugged in woman in town. We loved being able to also work with Philip. His knowledge of the business, buildings and structures, laws and key people were invaluable to us in processing our transaction. The recommendation we received from friends for him was absolutely correct. If it weren’t for Philip, Jessica, Gloria, Lucero and RSM, we would not be home owners in SMA today. We are just delighted with the ease of the process, not to mention with our new home. Wendy Weber & Jim Knoch

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His knowledge of Mexican real estate law is prodigious and his knowledge of the language and who’s who in town is invaluable.

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I had a very good experience looking for the house I would call home in San Miguel, with the help of the charming and intelligent mother/daughter team of Gloria and Jessica. Their patience was endless and we became good friends as they tried to understand my needs and just what I was looking for in a home. I never felt pressured and looked forward to our daily meetings, often for the pleasure of their company. Philip Hardcastle is fortunate to have them as members of his team of professionals. Diana Deiss

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It was a delight to work with Philip. He showed initiative, creativity and ability to put together a good deal. His professionalism and honesty are beyond reproach. He sold our house after having the listing for only two months. We would not hesitate to recommend him to other sellers or buyers... in fact we already have! Stew Hammer and Al Lanier

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We are delighted to write a testimonial for Bryan Townsend. Mr. Townsend has represented us in real estate transactions for the past four years and has proven himself to be honest, determined, informative, hard working and helpful in those transactions. He goes above and beyond the call of duty. His knowledge of Mexican real estate law is prodigious and his knowledge of the language and who's who in town is invaluable. We have been extremely pleased with Mr. Townsend's work and can recommend him without reservation.

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I found that working with Phil was a pleasure....totally objective, helpful, and with a great attention to detail...no loose ends....I highly recommend him! Dick & Janet A

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It was very refreshing and immediately reassuring to get such realistic and objective advice from you about buying in San Miguel de Allende. You were generous with your local knowledge of property and construction and your pro-active guidance through the buying process will always be remembered and appreciated. I have no reservation about recommending your services. Michael

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I am happy to say that my husband and I feel very privileged that we were in the excellent hands of Edgar Cancino when we bought our villa last year. We never had a problem and Edgar kept us informed of the progress of the building during the months we were not in Mexico. If we ever know anyone who is looking at real estate in the San Miguel area, without hesitation we would refer them to Edgar. Sincerely Rosemary and Robert Cooke

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When I was ready to put my home up for sale, neighbors and friends highly recommended Philip Hardcastle's agency as being honest, knowledgeable, and sincere in their efforts in representing your property. So I signed with them, as an exclusive listing, and never thought twice about giving my listing to additional agencies. I truly lucked out in having Ms. Jessica as my agent! As a non-Spanish speaking American, I found Jessica to be adept at interfacing with both the Mexican and American communities, a quality not all agents possess. Her enthusiasm for living in San Miguel was evident and her professional demeanor was appreciated. She served as my Power of Attorney when my home sold, and she was totally competent in handling the complicated legalities. What else can I say....Realty San Miguel made the whole process much easier, and pleasant, than it would normally have been. Linda Lawrence

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We want to thank you for successfully guiding us through the somewhat complicated process of buying our condo in San Miguel. You were the dream realtor! We never felt pressured one way or the other when you were showing us several properties; you always were able to show us possible solutions to problems we were finding with the individual houses we were being shown. When we left San Miguel to return to our home, before the official closing, we felt confident you would represent our interests as well as those of the sellers fairly. We would recommend you highly to either buyers or sellers of property in San Miguel De Allende. Thanks also to your assistant Lucero for her very capable and professional help. We now own our home in San Miguel De Allende. George and Grace Sutton

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I first met Philip Hardcastle’s wife before I met him. The first time I met Philip was when he brought a woman to see the house. I showed both of them the house as neither had seen it before. That visit changed my life. The woman bought my house. I think the most valuable virtue of Philip is that he is honest and fair to both parties. He made sure for both of us that everything was in order and totally legal. He responded whenever I needed help. He was present and there for both of us from beginning to end. I also felt he genuinely cared for my welfare. I had no doubts about him following through with the whole process. So all went well and in harmony. I am grateful to have met him and lucky that he turned out to be the agent for me. Sincerely Christina Sol

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After meeting several real estate agents in San Miguel, we decided to work with Bryan Townsend from Realty San Miguel. Bryan and the team at Realty San Miguel were the most helpful and responsive to our needs. He worked successfully through his contacts and with our wishes in mind to find us the ideal home in less than three weeks. We were thrilled with his work ethic and his quick response to our endless questions and emails. Bryan helped sooth our nerves and remained a partner throughout the process. We worked with Bryan both face-to-face and from a distance and both ways he had our complete confidence. Without a doubt I would recommend Bryan and his company to anyone interested in finding the perfect property in San Miguel. Michaela and Jaafar Yasin.

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Philip Hardcastle was referred to us as an honest, hardworking broker who followed through when needed. We showed Philip our condo, he thought he had a buyer in mind and three days later, after a number of phone calls, we were under contract. Bravo Philip… Jean Mos & David Margolis

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I just wish to express my satisfaction with the service of Realty San Miguel on the sale of my home in Calle Marte. Within 3 weeks of the listing of my house by Gloria Farias one of the agents, there was a firm offer. After the offer and acceptance, the closing could have been very soon, but I was in the U.S at the time, and so the closing took place after my return. Everything went off without a hitch. I will recommend Realty San Miguel to anyone for their real estate needs. Many Thanks. Samuel Williams

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Totally professional is the best way to describe Bryan Townsend's recent handling of the sale of my house. The negotiations were a bit unusual and erratic to say the least and without his patient guidance, knowledge and sense of humor I'm not sure I would have lived through the closing. Best and most reliable agent in town! Billie Bremer

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Philip, we want to thank you for all of the assistance you have given us during our new adventure in San Miguel de Allende. Your quick perception of the type of properties that we would like saved us many hours of tramping through homes, and eliminated the need to wander through narrow streets trying to find places to park. In the short time we had to spend with you both in May, and subsequently when we purchased in November, you were a fountain of knowledge while we both had hundreds of questions. Lo siento if we didn’t give you ample time to complete a sentence or thought! During the following days after the offer was accepted, while we were wrapping up escrow on our home in the states and you were working the legal aspect here in SMA, your quick e-mail updates and responses were welcomed. If that wasn’t enough, up through 2 weeks after our arrival, you are still acting as our information center. Please be sure we have a few of your cards in hand, as whenever we have the opportunity, we will certainly recommend you highly. You and your staff are to be commended as our experience has been above and beyond normal. Jim & Kathy Machir

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We highly recomend Edgar as a very professional person. He was on time on every appointment, patient, and he looked exactly the property that we wanted, even the price! He directed us on this business way and adviced all the advantages and disadvantages on each property. Hopefully you have more people as him. We´re too grateful! Paulina Couttolenc De Cabeza

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I have been in the real estate business full time for 25 years. I have owned my own business for 18 of those years. Most all of my expertise is in development, leasing and management of class "A" properties. In this specialized line of business, experience, knowledge, service and persistence play a huge role in the success of a business professional. Recently, Philip handled a particularly difficult sales transaction for myself and 3 other buyers on 4 contiguous rural parcels. The sales transactions were unusually time sensitive, both for the sellers and buyers. There were numerous issues which needed clarifaction through many different contacts and authorities. Philip handled the vast amount of information necessary to close the sales by communicating effectively between buyers, sellers, contractors and authorities while addressing and resolving issues in a timely manner. If you are buying, selling or looking for a developer, I believe you would find Philip to be one of the most capable and finest professionals to handle your real estate needs. J.A. LANKFORD

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We just wanted to say how pleasant it was working with Edgar Cancino. We cannot say enough good things about Edgar. He was very helpful from start to finish, very professional and polite every step of the way. He kept us updated by sending photo's and emails over the nine month construction process that made us feel like we were right in the middle of things! Gracias por todo...! LT & Weeda Moss

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Through Philip, we found our ideal place in SMA. We have complete trust in Philip. He is an excellent listener, has infinite patience, and takes time to help with those pesky details that surface when buying property in another country. He always answers his phone, ready to assist. We felt that Philip gave us realistic and accurate information, and wasn’t afraid to share his own experiences and helpful suggestions. We enjoyed working with Philip, and would work with him again. He receives our highest recommendation. PJ and AV

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I’ve just bought my first home in San Miguel with the help of Philip Hardcastle of Terrenos Y Casas San Miguel. I would describe myself as skeptical and a bit curmudgeonly based on my age and previous experiences with Real Estate folks in the U.S. But this experience with Philip has been the best ever. I recommend Terrenos Y Casas San Miguel wholeheartedly. If you are looking for straight talk, responsiveness, and honesty, you need look no further. Billy Parker

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I wasn't thinking of buying a house in San Miguel, but saw an ad in Atención and requested a showing out of general curiousity. Jessica Avendaño showed me the property and in one meeting understood enough about me to then show me a perfect dream house to suit my personality the following week. She then competently guided me through all the steps needed to make that home my own with great efficiency, knowledge and professionalism. I was comfortable even with the unfamiliar process and contracts because she has a special knowledge of the local people, customs and business practices as well as a remarkable ability in English and knowledge of U.S. business practices. It was reassuring too, to have the expertise of Philip Hardcastle available for second opinions and technical questions. It is obvious when you meet him that he is a valuable resource to have in a Real Estate transaction. The whole team was constantly available, responsive and reliable. In my years of selling Real Estate on the pricey West Side of Los Angeles, I have not seen a better organization or agent than Realty San Miguel and Jessica Avendaño and I would not do Real Estate in San Miguel without them. I can honestly say that it was a pleasure to work with them and I am certain that they will be wonderful for you, too. Laurel de Leo

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We had a very good experience working with Philip and Marisol. When showing us properties, Marisol took time to find out about us and what we were looking for, and if she didn't have the answer to a question she got back to us promptly. Philip was extremely helpful in explaining the ins and outs of Mexican real estate transactions. Much more than other realtors we have used over the years, Philip puts himself in the client's shoes. It was so nice to work with someone who did not seem motivated purely by self-interest. He clearly understands the needs of both parties, which we believe has a lot to do with his success in this business. We would recommend San Miguel Realty without hesitation. Julie

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I recently completed a transaction with Realty San Miguel. I worked with Jessica Avendaño. She is truly a professional and a lovely human being. The process was forthright, honest, and speedy. I felt in good, solid hands throughout the entire sale and remain very pleased. Thank you so much! Teresa Shepro

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I was shocked how fast Phil sold my house. He always called before he came and got close to what I wanted and more than I expected. It was a pleasure working with him and if I ever sell my new house (not a chance) I'd call Phil. Daniel Rueffert

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Philip Hardcastle was tireless and invaluable in helping me purchase a property in San Miguel de Allende (2007). Since the market is not as organized as elsewhere (no Realtors database or central listing service) I was impressed by how often Philip covers the terrain, notices signs of change, and stops to talk with so many folks to keep his detailed market knowledge very current. From years of developing construction projects in the USA and Asia, and now in San Miguel, he has: - the experience to judge a property's construction, - personal knowledge of how much things cost in San Miguel, and - the cultural awareness to work with folks anywhere. Philip has worked very well indeed with some awfully useful folks, from Licenciados to craftsmen, vendors and service personnel. This is incredibly helpful during the sale, through the closing, and even more so afterwards. I am fluent in Spanish and have heard first-hand the warm regard with which he is held by everyone who has worked with him in San Miguel. As a result, I have sought and followed his advice in many matters. I am delighted to recommend Philip Hardcastle most highly, without any reservations whatsoever. David McClintock

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I recently sold my house in San Miguel. My realtor, Bryan Townsend of Realty San Miguel, was very helpful to me. He's very professional and understands what's involved. He was able to usher me through the maze of house-selling, which I had never done before, even in my absence from san miguel. He gave me great advice when I needed it and handled the myriad of loose ends without a hitch. I cannot recommend him highly enough. Teresa Major

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Philip represented us in the purchase of our country property. Even though he came in at the last minute, he got up to speed on a complicated situation very quickly, and did a great job of protecting our interests. He is smart, efficient, resourceful and honest--and a genuinely nice person to boot. We recommend him highly. Doug and Glenda Robinson

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Philip helped us sell some property recently and we are extremely grateful for his assistance. It was a complicated deal and without his incredible organizational and diplomatic skills we'd probably still be in the middle of it! He is smart and conscientious and knows how Mexico works. Nick Power and Penelope Haskew

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Philip's in-depth knowledge of the San Miguel real estate market was invaluable in helping us find the perfect home that truly matched our requirements. Both he and his staff were patient, informative, and genuinely interested in working with us from our initial contact through closing. We have recommended him to friends (who have subsequently purchased with Philip's guidance), and would encourage anyone looking to buy or build in San Miguel to use his services. Sondra & Chuck Friedman

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I was very much the accidental co-shopper for a house in SM. What transformed the experience from one of acute reluctance to one of confidence was Philip Hardcastle. One just knows when one has lucked into the right person for the job. The informative ads in the local paper steered us in his direction and when I met him, it was immediately apparent that he was trustworthy and knowledgeable and that if a house were to be bought, it would be through him. He knows his stuff and is quick to point out the positive features of a house as well as its weaknesses. It was a huge relief to know that I would have the benefit not only of his experience in construction but also his familiarity with the steps involved in a legal transaction. That, combined with an integrity and openness and helpfulness that inspires trust, made the search for and purchase of a house an easeful and even pleasurable experience. His support staff was equally helpful so I without hesitation recommend Philip and his team to anyone. Marcia Webster Abrosimova

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Phil’s knowledge of construction costs, properties and real estate law provide a Vendor and Purchaser with exactly the information they need to know in order to make a comfortable and informed decision. N.B.

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Having been a real estate agent in the U.S. I was impressed by the professionalism that Bryan showed from start to finish. Evelyn Chisolm

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Bryan was our real estate agent for 1 & a half years and sold our house this past September. Bryan was 100% professional and did everything possible to sell our house in this very difficult economy. We would recommend him highly to anyone who needs a superb real estate agent in San Miguel. Again, "Thank you Bryan for all your hard work". Jerry & Dieter

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Dealing with" Realty " and more so with Philip Hardcastle was simple and efficient. His quiet and understated approach to buying and selling property is great contort during the process . I especially appreciated his punctuality and his willingness to help in all the aspects of the sale. Thank you again.

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"My experience with Mr. Bryan Townsend of Realty San Miguel is one of great satisfaction. Mr. Townsend was friendly, prompt, efficient, patient, and responded to my questions with knowledgeable answers. I would enthusiastically endorse San Miguel Realty to anyone interested in purchasing property in that area.

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I've known Charles Thomas professionally for almost 30 years, first in his executive career in the San Francisco Bay Area, and then as a real estate agent in San Miguel de Allende. Charles brings an unsurpassed level of excellence to everything he undertakes. He is committed to providing top notch customer service, and in a business where integrity is everything, his honesty is unwavering. At the same time Charles is an incredible people person, balancing almost an old world charm with modern day savvy. He is not just an agent interested in closing a deal, but an advocate for his clients working to ensure that they find a place that truly suits their needs. Charles Thomas absorbs any stress of the transaction, allowing his clients to enjoy the pleasures and wonder of obtaining their new home.

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I’ve known Charles personally and professionally for over 20 years, both in the US and in San Miguel de Allende, Mexico. Charles’ business acumen as well as his social expertise and extensive knowledge of San Miguel will facilitate a wonderful experience with each client to help find the perfect home to fit their needs.

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I highly recommend Charles Thomas to anyone looking for a home in San Miguel De Allende. Charles has not only helped me, but has also been the agent of choice for some of my close friends and family. One of Charles possesses is his ability to pick properties the most impressive qualities that are best suited to one's specifications for style and price. Charles takes the time out of his busy schedule to interact and understand his clients. He seems to create a clear picture of each person's lifestyle needs and then finds the perfect properties. He is a complete professional when it comes to correspondence via telephone, email and face to face. Charles has also answered tricky questions regarding financing, Mexico real estate laws, tax laws, cost of construction and remodeling issues. In addition, Charles has been a long time resident of San Miguel and is a well-respected, friendly and very well liked person within the community. It has been a joy to have Charles by my side while making such an important decision as to buy a home in San Miguel.

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In my business career I have earned a reputation for being hard to please. I demand honesty, patience, a strong work ethic, competence, and a pleasant outlook and attitude. Jessica demonstrated all of these traits as she successfully marketed our condo in El Encanto. The result was a very satisfactory outcome for us, and we are most appreciative. We would strongly recommend your firm, and Jessica in particular, to anyone wanting to buy or sell property in San Miguel. I would like to congratulate you for having an agent of such high quality, and wish you continued success. Sincerely, Mike Dodd

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Dear Philip We have not had the pleasure of knowing you personally rather than the kind comments from our realtor and now dear friend Jessica. A couple of days after the deal finally closed the house of Llano 36 located in the area of "La Palmita" We want to tell briefly the experience we had for about 6 weeks in the company of Jessica. From the first moment we met Jessica was a pleasure to start this process in search of the house of our dreams ... then we could feel we were in excellent hands and that if indeed attain our goal, but the really valuable is that we knew that we would make it with the company of Jessica, stress free, happily, it was fun and rewarding .. San Miguel met a lot of nice all sides of this beautiful city, all kinds of possibilities but that if always under the sharp eye and Jessi certain that before long was able to decipher and understand where pointed our needs and our spirit. Jessi has a great style full of patience and care, attentive and friendly ... few houses are no longer saw any proposals or mailed but always with personal notes of observations because she chose for us, always with a special and personalized treatment. We are first-timers in the way of purchasing property and thanks to this cute friend we experience this extraordinary adventure .. we also know that she is part of a great team, we know that you all were aware of our adventure, and so we're very grateful with Jessi and the whole family of Realty.!

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I have nothing but praise for Jessica. From the very first day, she was professional, friendly, helpful and always willing to go out of her way to accommodate my needs. I wasn't present in San Miguel but I could trust that she will be in control and act in my best interest. She was always responsive and prompt in communication with me. She was knowledgeable about the market and prospective buyers, as well as the laws. Even though my house was on the market for over two years, I felt that Jessica was working hard to find a buyer for me and I felt confident that she would. She also handled the closing very efficiently and professionally. Last, but not least, she comes across as very caring, considerate and calm person, it was a pleasure to work with her. I already recommended her to a friend in San Miguel. Thank you,

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My husband and I worked with Bryan Townsend to find a home in San Miguel and he was the perfect person to work with. Even though we told him that we were only considering buying at this point, he treated us as if we were committed buyers. He drove us all over San Miguel, showing us the flavor of the different neighborhoods and giving us invaluable information. He not only showed us the types of homes that fit our criteria but also, for comparison, some that didn’t. This was wonderful because it moved us from what we thought we wanted to what we really wanted -- which turned out to be a bit different. And, lo and behold, on the second day we found our perfect home! We continued to look at some others with Bryan, just to make sure, but we soon told him this was the one. From that point on Bryan worked hard for us to get the best deal and made the process easier than we could have imagined. If you are thinking of buying a home in San Miguel, Bryan will support you each step of the way and will make the experience an enjoyable one.

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Many realtors showed me properties that had nothing to do with that i requested in a dwelling. Joseph listens to his clients. Every property that he showed me had the stated amenities. Then there was the one that spoke to me and became home. Joseph was patient, knowledgeable and guided me through the process of purchasing foreign real estate. He made the experience effortless and very pleasant. After closing he continued to be available and helpful with the daily problems that arose living in a foreign country. I greatly appreciate his professionalism and personal interest and care for his clients. It's very comforting to have respect and trust in someone when working together on a business transaction. I have that respect and trust for Joseph.

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It was during our third visit to San Miguel that we became convinced that we would ultimately make it our new second home. Our search for a casa began after a long-time friend introduced us to Joseph Lown. During the month of August 2011 Joseph showed us over 40 properties. With each showing he developed a more complete understanding of our likes and dislike, helped us zero in on a preferred location and, finally, helped us compare relative property values using a detailed evaluation based on lot and construction size, condition, amenities and area comps. Once we identified our "dream" casa, one that had virtually everything we were looking for, we asked Joseph to helped us prepare a very aggressive offer. While our offer was rejected by the seller, it was our goal to buy our new casa "right" so we held steadfast. Needless to say, we left San Miguel disappointed that we had not been successful in our casa hunt but we also left with a greater understanding of the local market and much more precise vision of exactly what we were looking for. We returned six months later to a new list of target properties prepared by Joseph. After a short two week period and more property showings, we made the decision to make a second offer on the "dream" casa we had been rejected on the previous August. The second time was, in fact, a charm. The seller made an acceptable counter and we recently closed on our new casa. It was Joseph's willingness to listen and come to understand our needs and desires, his exceptional understanding of the market and specific property evaluation skills and his unyielding determination that resulted in our successful casa hunt. We are now, very happily, new members of the San Miguel community.

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As it turns out, listing my house with Joseph Lown at Realty San Miguel was the best thing I could have done. Joseph is the most personable, unflappable, diplomatic, hard-working, well-connected agent in this town; and that’s saying a lot considering the competition. In a few months he showed my house on numerous occasions ( often several times in one week); got me three offers, the third offer was very close to my listing price. I am truly grateful for the advice he gave me and for the attention he gave to every detail throughout the process. I always felt that I was in competent hands. I always felt that Joseph had my best interests at heart. And busy as he is, Joseph always returned phone calls and emails in a timely, courteous manner! Joseph did not consider his work done when we signed the sales contract. He walked me through challenging financial arrangements, set up appointments and even accompanied me to my bankers. In fact, his professionalism was so respected and admired by my buyer that the buyer requested that Joseph represent us both at the closing….more work for Joseph for no additional commission, but Joseph carried it off with exceptional ease and grace. I cannot imagine a better agent for either selling a property or looking for a property to buy. He’s a true gentleman. Sincerely, J.M.

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Bryan sold my wife's house and then he sold my house. We gave him an exclusive listing on both properties for two reasons; he saw both properties that day, and came back to us promptly with proposals emphasizing the strengths he saw in our houses and strategies for marketing them. While the properties were on the market, he consistently informed us of the activity and ultimately the offers that came in, as well as, his analysis of their strengths and weaknesses.

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We want to express our gratitude to Bryan Townsend for his exceptional service in helping us buy our home in San Miguel de Allende. Bryan is knowledgeable, professional, and an absolute wealth of information. He was always clear, direct, informative, and kind. He was very generous with his time and his expertise. both as a realtor and as a citizen of beautiful San Miguel. A friend asked if it was difficult to buy a home in Mexico, and we had to say that it was the easiest closing we've ever had. Bryan explained the process very thoroughly, and then made it all happen painlessly for us. We would heartily, and emphatically, recommend that anyone choose him for their realtor.

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My husband and I would like to recommend our Real Estate Agent, Charles Thomas to anyone who may be looking for real estate in San Miguel de Allende. We had the most pleasant experience with him. Although very professional we had a very personable time with him. His knowledge of the city and the real estate in our price range was wonderful. We feel his follow thru was right on. He answered all our questions and helped us with necessary professionals we needed before and after closing. We will be happy to recommend him to our friends and family. Not only do we have an excellent Realtor we feel we have made a great friend in Charles.

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We had a very favorable experience selling our San Miguel home through Bryan Townsend. Throughout the entire process Bryan was quite responsive to us and dealt with questions and issues that came up in a very timely and effective manner. Our home was actively marketed by Bryan in a difficult market and he obtained close to our asking price. Bryan was extremely well informed about the process and connected to a network of local knowledgeable professionals who facilitated a very smooth closing and overall positive experience. We would highly recommend Bryan Townsend for real estate transactions in San Miguel de Allende.

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Choosing the right agent to market your property is never easy. Especially in a foreign country, where the language, local customs and business practices, and valuation issues are unfamiliar. As an experienced Broker from California, I understood I was not qualified to handle all the unknown issues that may have arisen when I sold my property. Using Joseph Lown as my listing agent was a great decision. Joseph used his command of Spanish and many years of experience in the San Miguel Real Estate arena to smoothly guide my transaction from start to finish. Joseph is an intelligent, honest, and knowledgeable Realtor, backed by the best Real Estate firm in San Miguel. I highly recommend Joseph Lown to help you with your San Miguel Real Estate needs. AND, he's a helluva golfer!

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A few years ago my husband and I bought a lot in San Miguel with the thought of building a house there someday. Circumstances changed and we decided to sell it through Bryan Townsend and Realty San Miguel. Even though it took a couple of years to get it sold, Bryan Townsend and his agency never gave up on it, despite it being a rather small lot with little buyer interest. Bryan guided us through the entire process patiently, including consulting with the notario when needed, and always looked out for our interest and advised us accordingly. Bryan also accepted a Power of Attorney to act on our behalf for the closing. My husband and I are very happy with the service of Bryan Townsend and Realty San Miguel, and would recommend them highly. Sincerely, Laipeng and Patrick Spagnoletti Maine, USA

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Dear Eduardo: My wife Paty and I would like to thank you for the excellent job you did on helping us find and buy our new home in San Miguel de Allende. From the first day when you gave us a tour to show us the different neighborhoods and point out the different aspects of each one of them, then showing us the right properties for our budget, and finally your guidance trough the purchasing process. We love our new home; once again thank you.

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"You won't find another agent as professional, effective and as dedicated to your goals as Charles and you probably won't find a nicer person either. Working with Charles on several projects and transactions over the years has been an absolute pleasure. In our dealings with Charles he has been thorough, organized and always anticipated what needed to happen next so that things always went smoothly. I recommend Charles wholeheartedly to anyone looking to buy or sell a home in San Miguel." - E.M.

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We would like to express our sincere gratitude and appreciation for the real estate service that we have received by your agent Charles Thomas during our brief visit to San Miguel de Allende. Charles promised us in an introductory meeting at your office that he would do his upmost to turn our desire to own a house in SMA into reality….and he delivered. With his help and personal guidance we were able to buy our Dream House. Working with Charles was easy and effortless, never having to apologize for asking too many questions. He worked tirelessly to make sure that we viewed all the homes in San Miguel which fit our price range and criteria, while also accommodating our limited timeframe. We never felt pressured by Charles to make an offer on a property before leaving San Miguel. When we finally decided to put an offer on the perfect place that fitted our needs, he worked with us in a timely manner to make sure that all the necessary paperwork was completed before we had to leave the city. Once back home in Canada,Charles worked tirelessly in San Miguel to complete the process with and for us, never leaving anything to worry about. Charles put us in touch with a Property Manager and an Insurance Agent to make sure our home would be properly managed until we will finally arrive in San Miguel ourselves. We feel that having someone like Charles Thomas representing your real estate firm is a huge asset to your company. One would be hard pressed to find more professionalism, dedication and never wavering work ethics than Charles displayed. We would HIGHLY RECOMMEND Charles Thomas to anyone wanting “First Class Service” in finding a home in San Miguel de Allende. Gracias Debra y Andreas

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Charles Thomas saved us so much money! We fell in love with a property that was not only beyond our budget but also priced far above Charles' assessment of the property's current market value. We were tempted to offer more than we wanted to pay, but Charles convinced us to make a lower offer and his strategy worked! We are now the proud owners of the house we so desperately wanted, and we're using the cash we saved on the purchase price to make a few improvements to the house. In addition to being a shrewd negotiator and strategist, Charles also has a great eye for aesthetics. Most of the modifications we are making to the house were his great ideas! We are very proud to recommend him.

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I was very lucky when receiving a recommendation to use the services of Bryan Townsend, an agent with San Miguel Realty, as I wished to sell my condo. From the beginning to the closing he gave me the utmost feeling of confidence and I knew that I was in professional hands. Bryan’s communication was excellent and he kept me informed in a timely manner, including week-ends. I was very appreciative of his legal knowledge and guidance. Bryan Townsend acted as my Power of Attorney on my behalf and the transaction went very smoothly. I highly recommend Bryan as an agent for selling or buying.

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Eduardo was easy to work with. He speaks excellent colloquial English, so communication was never a problem. He was always on time for our appointments and seemed relaxed and unhurried when he dealt with us. He was always patient and genial . Working with Eduardo was a positive and pleasurable experience. He is an impressive and likable young man, and I wholeheartedly recommend him to anyone who wants to buy in San Miguel.

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Gillian is patient, intuitive and an excellent communicator. She kept me informed and was on my side every step of the way. I was also impressed by her boss/broker, Philip. I found and bought the house I wanted with very little hassle on my side. I probably won't need Gillian's services again because I have the perfect house and studio, but I'd gladly refer her to a friend.

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Charles Thomas was an absolute delight to work with as I was trying to find a home to buy in San Miguel de Allende. I had been introduced to Charles by a friend during a trip to San Miguel last spring. Although I wasn't quite ready to buy a home at that time, Charles generously introduced me to a number of neighborhoods and showed me homes that he thought would interest me. When I was ready to seriously start looking at homes, I was in California, so worked with him via the web and email to try to find a home that would meet my long list of criteria. Charles always responded to my communication promptly and professionally as I sent him requests about homes I would find on various websites. He is an excellent listener and I felt he truly understood what I was looking for. When I found just the right home, Charles was available to answer all my questions, and expedite the process without one glitch. I highly recommend Charles to anyone looking for an honest, reliable, professional, knowledgeable -and fun- realtor.

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Just a note to say that Gillian Gallo is a really terrific realtor. She contacted us about a listing that had long been neglected (for years!), made some very good suggestions about how to make our house more salable, promoted it among selling realtors, and then managed to sell it within a two month timeframe! Her constant communication, updates, and genuine interest in selling our home was what really made the difference. She is a person with heart, ability, and the desire to make things happen. She did! She is number 1 in our book! Phyllis and King Culp

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We recently listed and sold our vacation house in San Miguel through Bryan Townsend. We are living in the US and made the decision to sell without traveling back to Mexico. The deal was complicated and somewhat stressful and there were many details to negotiate. Bryan was patient, thorough, calm and kind. I highly recommend him.

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I wish to thank Charles Thomas publicly for his pleasant and highly competent care of the real estate end of settling my sister Elena's estate in SMA. Elena became disabled well before her tragic passing and frankly, her house and property suffered from her lack of ability to care for it. Charles and two of Elena's trusted friends were able to restore her home to salable condition quickly and inexpensi vely. Despite a few roadblocks created by selling the home now owned by US citizen heirs, not only did the sale go off well but a fair price was obtained. I will always be grateful to Charles for his assistance in my families' time of need. Ritchie C. Shoemaker MD

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We recently listed and sold our vacation house in San Miguel through Bryan Townsend. We are living in the US and made the decision to sell without traveling back to Mexico. The deal was complicated and somewhat stressful and there were many details to negotiate. Bryan was patient, thorough, calm and kind. I highly recommend him.

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Working with you these past few months has been a joy. I want to thank you for a worry-free experience and the pleasure of making a new friend. Realty San Miguel is fortunate to have you represent the agency.

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Honesty, professionalism, attentiveness and efficiency are rare to be found all in one professional, not only in the real estate industry but any industry, and that is what I found in Eduardo Mora from Realty San Miguel. This is the first time out of many real estate transactions I have done in San Miguel, that I can say I am fully satisfied with the service of a realtor/agency. Thank you Eduardo/Realty San Miguel.

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It was a really good experience working with Charles Thomas. He quickly narrowed down "things we wanted" in a home. A great listener, professional, patient, sense of humor and provided resources. Charles is not only our real estate agent but is now a good friend. Thank you for all your hard work Charles.

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Ours was potentially a lot more complicated than the typical Norte Americanos. As our Español is virtually non-existent There were several significant moments in the process that had Kathy not been present we each may have blown a stress-gasket. But there was Kathy. She would answer any and all directives on our behalf bringing us into the discussion but even more importantly finding the way to bring a smile to that official’s face! She also provided us with curated businesses, insurance etc,. that have also proved to be invaluable timesavers as we go forward settling in as Residente Permanente. Don’t hesitate to let her assist you if you are so inclined. Trust me, you’ll have fun and get things done the right way! Many, many thanks Kathy!

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Thank you very much for your prompt response, your candor and your willingness to help us in this endeavor. My mother, Marc and I all concurred in our impression of you as a person of integrity and a "straight shooter." Your advice mirrors my mother's and I rely on her experience and good sense. I'm extremely grateful for your efforts on our behalf and look forward to a day we may become more than business acquaintances!

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“From the first day I got in contact with Bryan Townsend of Realty San Miguel, I was very pleased to see how efficient, honest, knowledgeable he was. I had been listing my house for a long time, and from the moment I signed with Realty San Miguel and worked with Bryan it all went smooth and in a positive way. The house sold after only 4-5 months period. The most important issue for me was to have constant and good communication, since I was abroad after signing the contract. And I could not be more pleased to get a constant response, either through email or phone. It made all the difference. Everything went as planned. Bryan is very reliable, efficient, honest and responsible. It made a difference to work with him from day one. Through the entire process I can only say it was a positive atmosphere, honest, determined, very informative and great in communicating. I highly recommend him. Sincerely"

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What a pleasure working with Gillian Gallo. I found and bought my house in San Miguel in a little more than 90 days working over the internet with lots of back and forth e-mails. As I told Gillian, “I am so lucky to have gotten you as an agent, I couldn’t have wished for a better realtor.” Gillian was patient, diligent, and worked with me one step at a time and together we checked each item off the list. There were a few anxious moments when information I received from someone outside her office was not true. She did the emotional hand holding as well. I felt like I had a partner working with me rather than for me. There were a lot of little details including hiring a management company to run the house until I can move next year. Things like getting some furniture so I could stay in the house after closing as well as many small details (re-keying property) that a real estate agent would normally not be involved with. I am happy to say my experiences were stress free, happy times and besides having a new house, I also have a wonderful new friend. I would 100% recommend San Miguel realty a true professional operation with true professional employees. You can use Gillian to buy or sell a house but, give her back when you are done with her; there are many, many other people that still need her!!!

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I just want to thank you again, Gloria, for all your help this week. I know I presented you with a difficult problem, finding a rental for me under the terms/schedule that I had. I am very, very happy with the house that I ended up renting in Los Frailes. I think it is going to work out just great when I get there in February. Throughout the process, I felt like you were consistently looking out for my interests, which I very much appreciate. I will certainly recommend your services to anyone I know in the future who needs a realtor in San Miguel.

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Bryan, was a pleasure to work with. He was responsive, informed and and managed the entire process seamlessly. We highly recommend him. You'll be in good hands.

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Oliver Caraco expertly guided us through the entire process.

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We would like to thank Realty San Miguel, especially Kathy Patterson and Oliver Caraco who have expertly guided us through the entire process, for helping us with the purchase of our new home which closed today. We are delighted with it. And Kathy and Oliver were with us the whole way. They immediately answered every email and dropped what they were doing to accommodate our tight schedule. They knew exactly what we wanted and they found it right away. They made every step of the buying process painless and easy. We are very grateful and we can’t thank Kathy and Oliver enough. As all our friends already know, if anyone is looking for property in San Miguel de Allende, Realty San Miguel is absolutely the first place they should go.

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Bryan patiently showed me a very large number of properties, some of them two or three times and for as long as an hour, and offered many helpful observations. Of particular use was his spreadsheet comparing the properties. I would certainly work with Bryan again.

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It was an absolute delight working with Gillian Gallo on the purchase of our new home in San Miguel de Allende. Gillian was attentive to every detail along the way, from our first contact via email prior to our visit, to the closing of escrow and beyond. She handled the purchase with astute professionalism and efficiency, always keeping us informed with an amiable disposition. Numerous questions have arisen for us since the purchase, and Gillian has not only been responsive, but gracious in her handling of each, at times going out of her way to help. She made the purchase seem almost effortless. Within only a few days, it felt like we were dealing with a friend with whom we could trust and rely on for expert advice and kindness. We are grateful.

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Since we were selling our home remotely from the US, we were extremely pleased that Charles could explain the process and all the ins and outs of selling a property internationally as he helped us every step of the way. Everything went as smoothly and as quickly as we could have hoped for. We really appreciate the attention to detail Charles put into listing our property as he really got into the shoes of potential buyers and made suggestions to improve the property's appeal. He also did a great job of communicating along the way, giving us feedback from buyers and other agents. We plan to work with Charles and Realty San Miguel again in the future. Thanks!"

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Bryan Townsend was unfailingly cheerful, knowledgeable about Mexican real estate law, and ready to answer our many questions throughout the process of selling our beloved centro home. We could not have managed without Bryan's amazing guidance.

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We worked with Eduardo Mora on a few real estate transactions here in San Miguel, and we cannot recommend a better person to support you during your home search, purchase or sale process. Not only is Eduardo knowledgeable about the current market and trends, he is also a great negotiator and he remains exceptionally calm under stressful circumstances. Eduardo was always available to assist us and responded quickly to our numerous emails and phone messages. He provided us with the support we needed and he worked hard. What more can we say? He is a terrific person with a lot of integrity and we feel very lucky to have found him among the plethora of real estate agents available here.

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Charles Thomas came highly recommended and after talking with him, i gained a great deal of confidence in his marketing strategies and as well as the general way that he conducted business. The sale had higher-than-usual level of complexity but Charles navigated the issues with calm and professionalism. I was handling the sale from Canada so I REALLY appreciated Charles´highly efficient communication with me - emails and phone callswere always promptly returned! My house sold within a week of being listed (a highly unusual situation in SMA) and virtually at the asking price! Working with Charles Thomas was both a personal plesure and a major business success.

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I Just want to say what a pleasure this was working with you Charles, it´s always great to work with a true professional.

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We would like to recommend Charles Thomas to anyone thinking of buying a home in San Miguel. He was always thoughtful and professional. His told us what we needed to hear, which was not always what we wanted to hear. We worked with Charles for six months during our move and his patience is unbelievable. If he thought a property we showed interest in was not for us he would tell us and explain why. Buying a home in a foreign country can be an intimidating process and Charles took most of the stress away with his willingness to answer any and all questions in a very timely manner. In our years of buying homes I believe this is the only time we did not have at least a few cross words with our realtor. We consider Charles a friend and would not consider using anyone else for any future real estate needs. Neither should anyone reading this.

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Gillian stuck with us! She stuck with us through a seven + month search; found us a second rental home when the first rental proved unreliable; she even made sure we had pet supplies upon arriving in San Miguel. Gillian worked hard to do everything possible to facilitate the purchase of our new home. Thank you Gillian!

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My fiancé and I came to SMA three years ago and fell in love with it. We looked at houses and just loved the architecture of the cobble stoned streets, beautiful murals on the street walls, and friendly environment. We met a realtor, Bryan Townsend, that showed us many beautiful homes until we found one that we purchased on the spot. He has guided us step by step, since Mexico does have a different process of buying than the states. Not only has he provided excellent service, he has become a good friend.

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When we first decided to look for a home in San Miguel we sent an email to Realty San MIguel and Charles Thomas responded. From the very beginning he was receptive to our interest and made himself readily available to view a variety of properties in the area. He was very honest and open to offering suggestions on other properties that he thought might also meet our needs. Once our property was decided upon, he remained vigilant and kept us apprised throughout the entire process until closing. He was always professional and responsive. We would recommend his services to anyone looking for the ideal home in the San Miguel area.

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Realty San Miguel and my Real Estate Agent Gillian Gallo were great in helping me make a sale in less than 6 months, they were there to assist me during the entire real estate process. i am very satisfied and grateful for all the help they provided.

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San Miguel Realty is the best: no hard sell, attention to client needs, advice on all kinds of real-estate-related matters for ex-pats, and trustworthy ethics. Our purchase was somewhat complicated by having multiple buyers, but everything went smoothly. Gillian Gallo was our realtor, and as it happened Charles Thomas was the sellers’ realtor: the combination was unbeatable, equitable to all parties, and the ultimate in service and convenience. We couldn’t have had a better experience.

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"We decided about a year ago to move to San Miguel. Our cousins recommended, Bryan Townsend, who had worked with them to purchase their home in 2007. They trusted Bryan implicitly and he lived up to that trust. Bryan communicated with us for months, checking out listings that we found online and even previewing them for us and reporting back his findings and recommendations. In February, we spent many days looking at several houses, all over San Miguel. Bryan is familiar with all the neighborhoods in San Miguel and we relied on him and his many contacts to show us those houses that fit our price range and requirements. Once we found that perfect one, he facilitated our obtaining a Mexican will and all the other paperwork that was needed. Bryan continues to be there for us, even after the sale has closed. We would not hesitate to recommend him to anyone looking for a reliable, knowledgeable and dedicated agent to assist in finding a home in San Miguel!"

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If you are looking for a real estate agent in San Miguel, I would highly recommend Charles Thomas. He is a true professional, and even other realtors in town were impressed when I told them who I was working with. Plus he's very personable and fun and I enjoyed spending time with him every step of the way. I always felt that Charles was on top of the process, alerting me in advance so that everything flowed smoothly. Charles' knowledge and many years of experience, meant I could relax, trusting he had everything under control. I felt we were a team and that he had my best interest at heart, both in finding the perfect house for me, and advising me to start the bidding lower than I would have, which really impressed me! Because of Charles' banking background, he was extremely helpful when it came to that part of the process, as well. And thanks to Charles, I did find an amazing, gorgeous home, in my price range! Charles, you're the best!

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My fiancé and I came to SMA three years ago and fell in love with it. We looked at houses and just loved the architecture of the cobble stoned streets, beautiful murals on the street walls, and friendly environment. We met a realtor, Bryan Townsend, that showed us many beautiful homes until we found one that we purchased on the spot. He has guided us step by step, since Mexico does have a different process of buying than the states. Not only has he provided excellent service, he has become a good friend.

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It was a pleasure working with Realty San Miguel and specifically Bryan Townsend. I think I might go down in history as having one of the most complicated house closings and lots of last minutes snafus. Let me say that Bryan handled it ALL with respect, integrity and clear communication. Since this was a long distance transaction it was important that I be kept in the loop. Bryan did an excellent job of that. His clear, straight forward communication skills made the process go smoothly. I knew what to expect. With each unexpected turn of events he kept up his optimism that we would see this through to the end and he was correct. We also had some complicated paperwork that needed to be completed and Bryan made sure I knew how to handle it all stateside. ​​ We were anxious to sell and he found us the perfect buyer. It was a success!

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